Inbound Digital Mailroom

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Are you looking for a scanning partner to help manage your inbound mail communications?

Do you need to improve your inbound document process, to digitise documents that your customers are sending to you?

By combining your outbound channel delivery with CFH Inbound we can help you understand, analyse and improve your customer responses.

CFH INBOUND - The final piece of your communication puzzle, your very own digital mailroom.

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WHY OUR CUSTOMERS LOVE CFH INBOUND

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Capture

Intelligent capture of data from your inbound documents.

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Channels

Using all inbound channels, including print and electronic.

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Onboarding

Simple and effective onboarding and mobilisation.

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Complement

Add tracking to outbound mail to achieve the desired inbound results.

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Beyond

Get better responses and higher engagement from your audience.

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CFH Inbound

Your inbound scanning and data capture solution.

What is Inbound Mail?

Inbound mail allows CFH to receive, sort, and distribute your inbound documents, through a seamless work flow, also known as a digital mailroom.

We manage the end to end digital mailroom service from your outbound mail right through to the collection and analysis of data from your inbound documents. 

It helps organisations streamline their inbound mail processes, reduce costs, and improve their overall efficiency. Our inbound mailroom service allows physical and electronic documents to be scanned and converted into a digital format that can be easily processed for you.

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ENGAGE WITH YOUR CUSTOMERS

Our intelligent document processing allows your inbound mail to be processed with skilled reading and extraction of document data.  This gives you the ability to then make decisions reflecting the way your customers process your documents.

CFH Inbound scanning facility provides innovative, scalable and cost-effective solutions that will remove the inbound mail management from your business and allows you to develop truly automated services.

This can include intelligent document processing and data capture, scanning, indexing and archive of inbound physical mail, scanning and indexing and archive of inbound e-correspondence captured from website submissions and email. It enables organisations to capture all their inbound mail communications no matter the format and store this in their very own digital mailroom.

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INTELLIGENT DOCUMENT PROCESSING

With advanced insight and data analysis, CFH will provide you with analytics at your fingertips. As the communication experts, let us share our knowledge and expertise with you.

Traditional capture solutions rely on simple character recognition, templates, rules-based document processing, and basic data extraction and validation capabilities.

CFH Inbound is unique, with the addition of machine learning and natural language processing delivered as pre-trained document skill models. Modern Intelligent Document Processing offers skilled reading and extraction of document data, with the ability to make smart real time decisions on the next steps.

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ARTIFICAL INTELLIGENCE (AI)

Have you ever wondered how artificial intelligence can be used to help your organisation?

With CFH Inbound, you can have full access to our fully automated AI system, which processes documents and captures data of all kinds, before storing in the digital mailroom. This can be machine printed documents, hand written letters, barcodes and signatures and check boxes, there is no limit to the inbound mail that can be processed.

Machine learning and automated processing can be configured for standard invoices, purchase orders, receipts, bills, claims, whatever you need – all allowing an easier implementation and quicker return on investment for you.

Measure and analyse the performance of all your communications and unlock the full potential of your document process automation, with our inbound mailroom service.

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To find out more, please complete this form & let's get started on this journey together