Digital Transformation

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Are you ready to begin your digital transformation journey with your multichannel communications, but not really sure where to start? Would you like to talk to our team about our simple 5Rs approach to results you can only imagine for your customer communication management strategy?

With CFH Transform you are in the driving seat, with CFH using data to drive the incredible outcomes you need.

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WHY OUR CUSTOMERS LOVE OUR 5 STEP APPROACH - THE 5Rs

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Relationship

Let us engage as your extended team to discover and understand your goals and objectives.

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Re-imagined

We will apply intelligent insight and propose a winning plan for the delivery of your communications.

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Realised

Seamless onboarding and delivery, building the platforms and data analysis to meet your every need.

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Results

Sit back, relax and watch the unbelievable outcomes emerge, all in the safe hands of our team.

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Refactor

The journey doesn’t stop there, our dedicated team will work with you to continue to evolve and reengineer.

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CFH TRANSFORM

Your results driven multichannel tool kit to deliver the outcomes you need.

What is digital transformation?

Digital transformation is the process of using digital technologies to really change how your businesses operates, how you interact with your customers, and together, how they can deliver greater value. It transforms how you manage your multichannel communications and your customer communication management process, providing the perfect solution for an end to end approach.

This can include automating your manual processes, blending traditional print and post with multichannel communications or changing your business processes to allow you to make better decisions based on data insights.  Changing the way you interact with your customers, and improving their customer experience, you will realise a step change in your results. 

By starting your digital journey with CFH we can work together to develop new business models that are more agile, flexible, responsive to your changing customer needs and, deliver multichannel communications that make a real difference.

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Multichannel communication

Multichannel communication isn’t just about being present in multiple places. It’s about finding the right blend of channels for you, based on your business, your ambitions, and your customers.

Talk to one of our experts about our 5Rs' approach. We will guide you through this process of change, giving your customers valuable channel choice.

When your multichannel communications are managed by CFH, as a professional provider with accredited experience, we provide the perfect blend of channels which engage with your customers in a clear, concise, and effective way to drive the desired results.

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ENGAGE YOUR CUSTOMERS

At CFH we offer a comprehensive package of multichannel communications built around achieving your desired goals. By applying intelligent insight and data driven decision making, and not championing discreet channels, we provide Digital, Print, Inbound or Outbound.

Wherever you need to be, we will take you there quickly and effectively. 

We have a tailored mix of ways to connect with every audience. We will help you communicate with your customers, everywhere.

The way your customers want you to communicate is changing. The outcomes you need to achieve are only intensifying. In a world of screens, devices and multiple touch points, a true blend of multichannel communication channels is needed.

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INTELLIGENT INSIGHT

With advanced insight and data analysis, CFH will provide you with analytics at your fingertips. As multichannel communication experts, let us share our knowledge and expertise with you.

We understand that one channel can only take you so far, we will engage your customers using our expertise and tools, throughout your customer life cycles.

With our blended approach, across multiple channels, CFH really does go beyond the printed letter.

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RIGHT FOR YOU

Whether you’re encouraging customers to attend appointments or work with you for the first time, we’ll transform how you communicate, drive engagement, and deliver improved results.

We’ll choose from our industry-leading product line up to give you a tailored and relevant solution, one that’s right for your business and your audiences.

Come and talk to our specialist teams and find out how you can begin your digital transformation journey with CFH Transform

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To find out more, please complete this form & let's get started on this journey together