An unrivalled leader in resident communications, CFH already partner with council departments across the UK to deliver postal and digital communications that make a real difference.
With industry-leading hybrid mail, managed communications, and digital delivery channels available to you, our solutions are designed to mitigate communication challenges while supporting you in delivering your targets and encouraging timely resident engagement.
We distributed 19 million election documents in 2024 helping support the delivery of successful, accurate elections
We sent over 3 million annual billing statements in 2024, supporting the delivery of successful campaigns
We worked with over 60 councils in 2024, that’s over 40%!
During the annual billing period, we helped save of over £41,000 on postage for our clients
Over 25 million local authority documents sent in 2024 across managed communications and hybrid mail solutions
Multichannel, accessible communications improving open and engagement rates with your residents
Communication isn’t a one size fits all approach. To get the very best results it’s about understanding your residents and the communications they engage with.
With our pragmatic approach and sector expertise, together we can deliver communications that drive better outcomes, make your budgets go further and become the extension to your team you didn’t know you needed.
From postal vote packs and poll cards, annual billing statements and garden waste stickers, to online resident portals and encrypted emails our communication solutions and products are unrivalled within the industry.
We appreciate the complexity of the communications you send, and the meticulous planning required to get it right. Together we can partner to communicate with your residents no matter the channel.
We understand that communication requirements are continuously evolving, that’s why we work with you to help you drive engagement with every resident. We ensure your important messages remain accessible, responsive and help you achieve the outcomes you require.
From large format print, braille, and coloured paper to audio recordings and accessible portals, our modern solutions ensure that every resident is communicated with in the best possible way, to meet their requirements.
We believe in being completely transparent with our clients so that they know exactly why their data is being processed. As communication experts we are proud to be able to offer a complete end to end solutions, where your data is received, managed and processed with us, at one of our three secure sites. We never share your data with third party suppliers, with all our processes built on a foundation of security at its core.
We are ISO 27001 and 9001, Cyber Essentials, Cyber Essentials Plus and are approved suppliers on local government frameworks including G-Cloud and CCS and members of core associations. Partnering with us, provides you not only peace of mind but the confidence that your communications are delivered the right way, to drive the best response.
Don’t just take it from us! We’ve helped a wide range of companies within the private sector to help them transform their communications. Take a look at how we did it below:
