We partner with pension organisations to ensure an organised and professional output. Whether you’re looking to build trust with individuals who are enrolled in a scheme, need to provide clear and accurate digital statements with an emphasis on security, or would like to produce personalised packs with specific information, trust us to deliver.
As recognised members of PLSA and partners to LGPS organisations, we have a range of products and solutions so that you can effectively target your customers and achieve your goals. Already partnered with numerous leading pension organisations, CFH is fully aware of the problems frequently encountered within the sector, and work to help you resolve them.
You’re likely tasked with sending a range of document types, including annual benefit statements, payslips, P60’s, pension fund policies, policy scheme booklets and much more. We provide you with the capability to print, post or send these documents in a range of formats, to ensure that physical and digital messaging can be seamlessly organised.
Private Pension Providers: We oversee your output of daily and regular communications for members of your private pension schemes, including newsletters, summary funding statements and more.
Pension Administrators: Working with pension administrators supporting multiple schemes, we can manage your communications, removing the burden of allocating staff resources and using data to inform your output.
Local Government Pension Schemes: Currently we are assisting 13 local government pension schemes around the country, we have a proven track record for delivering varied document types and packs in a timely and organised manner. This includes payroll documents (payslips & P60s) and annual benefit statements. We can even support your LGPS with any increased pressures in the wake of The McCloud Judgement.
Discover the ideal solution to align with your organisational needs. Do you regularly send out bulk mailings, including important pension information? Or does your organisation have a requirement to be reactive, with emergency ad hoc member announcements and news?
From our proactive Managed Service offering, to Docmail, the streamlined hybrid mail system ideal for daily communications, we can match your goals with the appropriate software or service.
Adding value to your specific communication output, we meet member expectations, delivering your messaging in a number of accessible and clear formats. From large print with visible fonts and logos, digital, braille print and the option for your output to be produced in several languages, we can support your requirements.
Regularly attending flagship events including PLSA and LGPS conferences, we have an up-to-date awareness of the industry, compliance with FCA requirements and the shifting pensions landscape.
Avoid the very real risk of data breaches by utilising our secure service. We understand that security and compliance are of utmost importance when storing and processing personal or financial information. Our security meets thorough regulatory legislative standards, while our accreditations support our handling of your data, in the manner you would expect.
The leading accreditations we’re proud to hold include: ISO27001 Information Security Management, ICO Data Protection Cert, Cyber Essentials Certificate, Cyber Essentials Plus Certificate, ISO9001 Quality Management and GDPR Compliance. We also welcome on-site audits and visits.
CFH Docmail provided excellent support to us in helping to ensure that all our pension documents, payslips and forms could be printed and mailed as part of our pension administration service transition. They have continued to deliver value for money and a high-quality service.
Head of Pensions and HR Management Information,
Royal Borough of Kensington and Chelsea Pension Fund
