Automotive Communication Solution

Partnering with one of the fastest growing markets in the UK, we support the automotive industry in the delivery of compliant, trustworthy communications that deliver goals.

As a trusted leader in the delivery of multichannel communications, at CFH we provide guidance, best practice and a range of solutions that help you drive engagement and achieve real results. Built on a foundation of compliance, our solutions consistently exceed security standards and support the legislative communications you need to send.

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KEEPING EFFECTIVELY CONNECTED

From transactional print solutions, hybrid mail and managed services to inbound and outbound communication management, are solutions can help you grow your audience, business and brand within an increasingly challenging market.

The successful delivery of communications that keep you connected is challenging and the automotive finance industry has quickly learnt that this is no different in their sector. From the pressures of ensuring compliance with the Consumer Duty whilst maintaining and controlling cost levels, it’s important for communications to be right.

Together we’ll work to create a communication strategy that empowers you to engage with your different audiences, help you achieve your goals and manage your communication output. Focused on compliance, the strategy will work towards your objectives, align with your business strategy and effectively provide your customers with everything they need, when they need it.

Traditionally a print and mail industry, we can leverage our expertise to support you in the successful delivery of printed output whilst helping you take that next step on your digital journey with our digital channel delivery options.

CONUMSER DUTY COMMUNICATIONS

Keeping connected is important, but ensuring the communications you send are compliant to the Consumer Duty is critical. For the delivery of good outcomes communications need to provide understanding and demonstrate that the communications sent are in the best interest of the recipient.

To support our clients, we are constantly reviewing our processes and provide expert services to remove this additional pressure for you. Together we can ensure that your communications make a positive change to the customer journey, inform the decision-making process and provide your customers with everything they need, whilst you hit your targets.

From the sending of statutory communications to marketing materials, our solutions and processes are designed to reflect your brand and messaging in the best possible way, through quality, structure and the best delivery options.

We are highly satisfied with CFH’s comprehensive management and execution of the project, which was outstanding across all areas. Any delays encountered were due to factors outside of CFH’s control, and it’s important to recognise how accommodating the CFH Team were in navigating these challenges and delays throughout the project.

The CFH Project Manager was particularly proactive, open and transparent, ensuring clear communication and effective issue resolution at every stage. This strong leadership reinforced the positive relationship between CFH and BMW.

CFH has consistently delivered exceptional service to BMW on this project and continues to do so. Based on this project alone, CFH has demonstrated their ability and capacity to not only meet but exceed the high standards expected by BMW – both professionally and confidently.

Gareth Hodgson,
BMW

COMMUNICATIONS BUILT ON COMPLIANCE

We’ll help you understand your options and improve how you communicate. From onboarding to delivery, we work with you to become your partner for smarter communications.

We will give you year-round continuous support, with unlimited access to our team of experts. Let us help you provide a first-class communication service that builds positive relationships with your customers and drive better outcomes.

We’re an accredited, trusted leader for communications on every channel. We know communications inside out.

Trusted & secure

We treat your communications and data with the same level of care we provide to you.

Forward thinking

Continuously developing our solutions to offer you the very best products and services.

Competitive

Industry leading approach, delivering impressive cost efficiencies.

Sustainable

Adopting new initiatives to minimise our impact on the environment.

Accredited

Working within a framework of accreditations and data security to provide you with peace of mind.

Relationship driven

Personalised partnership, where we become an extension to your team.

All our solutions sit within a framework of compliance, legislative standards and adhere to GDPR as well as being certified to ISO 27001 Information Security Management System, ISO 9001 Quality Management, Cyber Essentials and Cyber Essentials Plus. By partnering with us you know you are in safe hands.

Why not check our latest white paper on the Consumer Duty in the automotive sector and discover how organisations are adopting communication best practice, whilst delivering on their goals?

Read Whitepaper