CFH and the Royal Mail group have been partnered for over 8 years, providing the Scottish public sector with tailored mailing solutions.
The collaboration offers streamlined processes for your communications, providing cost-effective, high-quality output. From physical documents to electronic delivery, this is all done while ensuring compliance is consistently met, along with your goals.
Leveraging our joint industry expertise and understanding of best practices, we will help you deliver communications that make an impact, save money, drive engagement and improve responses.
We work with a range of Scottish public sector organisations to deliver their important communications, including the NHS, councils, charities and housing.
Our solutions support both the production and delivery of communications, with final mile delivery included as a standard. Encompassing physical and electronic documents, you can manage and send all of your communications conveniently, with one supplier.
Whether you are a council looking for an annual billing or daily billing supplier, an NHS organisation looking to save time on your patient letters, a housing organisation sending legislative documents, or a charity aiming to increase donations, we work cohesively to ensure that all of your mailing requirements are covered.
Utilising our partnership offers a wide range of benefits that cater to every local government sub-sector's unique needs. Our collaboration is designed to deliver exceptional value and support, ensuring you achieve your goals efficiently and effectively.
Experience the advantages of working with a team committed to delivering exceptional results tailored to your needs.
Our partnership provides a range of solutions to support public sector organisations across Scotland. Delivering success with a goal-based approach, we will provide you with a bespoke combination of our solutions that save money and time, while delivering on your additional goals.
Planned mail: You will be allocated a dedicated account manager who will ensure your communication needs are met through a unique service that’s built around you, covering physical and electronic documents, from production to delivery.
Royal Mail Hybrid Mail: A simple to use, pay as you go, online service, that will guarantee the production and safe arrival of your physical documents, with final mile delivery.
E-delivery: Our e-delivery service, also known as Dotpost, allows organisations to send letters electronically, straight to your resident’s secure, personal account.
Document output management: The secure, on-premise solution sits within your own internal systems, allowing multiple users to print and send postal communications via our remote production facility.
Inbound scanning: Digitalise your inbound document process - we handle the receipt, sorting, and distribution of your inbound documents, through a seamless workflow.
Security is at the heart of what we do. Our expertise and understanding have allowed us to continuously develop our service offering so that we can meet the changing requirements of each individual sector.
We hold industry-leading accreditations and certifications including ISO 27001 and 9001, Cyber Essentials and Cyber Essentials Plus.
Our solutions sit within a framework of compliance, security, regulatory legislative standards, and GDPR, so that you can be assured your communications are delivered the right way, at the right time, to drive the best response.
If you would like to find out more about our partnership with Royal Mail and the services we offer contact us today!
